Our main goal is to help you elevate your brand or event! We offer the same kind of items you can buy online from big companies like 4Imprint or Discount Mugs - but here at Lucky Elephant, as a local, small business - we can help you find the perfect promotional item for advertising your business at conferences, trade shows, or even customer swag giveaways and gifts!
We strive to give our customer a personal, one-on-one experience! We offer everything from budget-friendly pens & keychains to higher-end items such as Yeti branded products & event signage such as tents, backdrops and tablecloths.
Feel free to browse our website! Not local to Oxford? That's okay, we can drop ship to YOU! We look forward to hearing from you!
You are our #1 priority! It doesn't matter if you're ordering a couple of items or thousands, we'll make sure the entire process is smooth and an exceptional experience for you. If for some reason you don't love your order, we'll do everything possible to make it right - our guarantee!
Here's what our guarantee means for you:
1.Satisfaction Assurance: Your satisfaction is our top priority. If you're not happy with your order, we want to know so we can address any concerns and ensure you're fully satisfied with your experience. 2.Problem Resolution: Should any issues arise with your order, our dedicated customer support team is here to help. We'll work swiftly to resolve any issues and make sure you're taken care of promptly and professionally. 3.Replacement or Refund: Depending on the situation, we'll offer either a replacement or a refund for your order. Our goal is to find the solution that works best for you and leaves you feeling completely satisfied. 4.Open Communication: We encourage open communication throughout the process. If something's not right, don't hesitate to reach out to us. We're here to listen and make things right. 5.Continuous Improvement: Your feedback is invaluable to us. We use it to continually improve our products and services, ensuring that future experiences exceed your expectations.